No one wants to look through their mail and be greeted by a recall notice,
especially after purchasing a new car. When buying a Mercedes-Benz one
expects Mercedes quality- nothing but the best. In a recent March report,
the National Highway Traffic Safety Administration recalled 16,130 M-Class
vehicles and 54 S-Class vehicles for mandatory repairs. Defective vehicles
have become commonplace and consumers need to know how the
California lemon law protects them.
Vehicle recalls are issued after the Office of Defects Investigation (ODI)
of the National Highway Traffic Safety Administration conducts a thorough
investigation of complaints. If they find the defect(s) are numerous within
a particular vehicle year, make, or model, a recall notice will issue.
ODI then administers the safety recall to uphold their mission to improve
safety on roads and highways for all consumers. NHTSA is given the exclusive
task to command manufacturers to recall and repair defective vehicles
or components that pose deadly hazards to drivers and passengers. These
defects may arise from the design, construction or performance of the vehicle.
NHTSA’s recall campaign 09V076000 for the 2009 M-Class states that
vehicles equipped with the optional power lift gate may be subject to
a fire. There is a faulty seal around the rear tail lamp assembly where
water may ingress and contaminate the control unit. This can cause a short
circuit and lead to a fire.
Mercedes-Benz dealers will replace the seal of the rear tail lamp assembly
with one that will not allow the water to ingress, in addition to repositioning
the control unit to prevent any water from direct access to the control
unit. Recalls began in April 2009 and dealers will make these repairs
at no expense to consumers.
The S-Class has another serious recall concerning the safe exit of a vehicle
in the event of an accident and also where children may unintentionally
open of the rear door. During production, the front and rear passenger
side door locks may have been mistakenly interchanged during the manufacturing
process. The misplacement of the front and rear passenger side door lock
would result in a passenger side door that will not open by pulling on
the interior handle and a rear door lock that will not be opened by pulling
the interior door handle even if unlocked.
A consumer may have already repeatedly returned their vehicle for repairs
on the very defect giving rise to the recall. If they have already given
the manufacturer through its repair facilities (dealers) a reasonable
opportunity to repair the defect, they may be entitled to a buy back or
If you don’t already qualify for a lemon law buyback, an owner of
a recalled vehicle should make sure all recall campaigns are completed
immediately. Dealers must complete these repairs at no charge to the consumer.
Mercedes-Benz has always boasted that its quality craftsmanship make it
the premier manufacturer of luxury vehicles. But recalls happen, even
to those who boast to be the best. Even Mercedes-Benz is not immune to
manufacturing defective vehicles. California lemon law can help consumers
with defective vehicles, even those which manufacturers claim to be free