On the heels of their largest ever recall involving two different problems
regarding unexpected acceleration, Toyota Motor Company has just acknowledged
that its next-generation Prius, which only went on sale in May of last
year, has braking problems. The company is still deciding whether or not
to issue a recall on the vehicle, which would continue to worsen confidence
in the company and affect some 100,000 vehicles in the U.S. alone.
Such an enormous media spotlight brings pressure on the manufacturer and
makes it more possible for consumers to obtain their rights under the
Lemon Law. Unfortunately, however, manufacturers usually tend to cover
up such problems and “deflect” the customer—showing
that California lemon law is still very much needed.
If you ever have the unfortunate experience of purchasing a lemon, you
will rapidly discover the necessity of such law. The variety of “tricks”
dealers and manufacturers can pull include repairing items that do not
actually fix the problem, attempting to convince you that there is actually
nothing wrong, “explaining” that the issue is actually part
of how the vehicle runs, and more. This “gauntlet” of distractions
can actually extend over years and leave you with a non-working vehicle—unless
you retain the services of an experienced lemon law attorney.
Faced with the “gauntlet” of deflective tactics in trying to
deal with vehicle defects, some consumers simply fold. Or, perhaps having
heard stories from others in trying to get such issues resolved, they
do not even try. “For every consumer who tries to reject his or
her vehicle, there are probably fifteen more who are trying to drive to
work, get the children to school, and do all the other driving that a
family does in a year,” said leading California lemon law attorney
and consumer advocate Norman Taylor. “This is all being done in
a vehicle that has substantially impaired use, value and safety—that
is, a lemon.”
Taylor has seen and heard many stories of defective vehicles. He has been
a California lemon law specialist since 1987, and he and his firm, Norman
Taylor and Associates, have handled over 8,000 cases for consumers with
a 98 percent success rate.
Instead of giving up, the best thing a consumer can do is not to give up,
but to contact a qualified lemon law attorney. “With the many diversionary
tactics dealers and manufacturers can use—and we are very familiar
with them—it is essential that consumers find protection in the
law,” said Taylor.