The auto industry and their dealers are rife with scams and fraud and the
potential buyer needs to be armed with the knowledge of how these scams
work and how to avoid them. While many dealers run reputable businesses
and sell buyers a vehicle without any fraudulent means, there are always
those individuals or companies that are looking for ways to take consumers
for a ride.
One of the issues consumers can run into is a vehicle with a defect that
can’t be repaired. The defect is known but the dealer leads the
consumer to believe it is his responsibility to repair the fault. Another
scam has to do with financing the vehicle. The buyer is often told that
they have to have certain insurance products before they can purchase
the vehicle, or the dealer tells them they have an ‘on the spot’
approval, but then call them back later as the deal is not “quite
If you are fortunate, you won’t be a victim of one of these disreputable
dealers, but it is wise to be aware of potential scams before you head
to the dealer. Here are some tips on dealing with auto fraud.
• If you have bad credit and are unsure if you will get financed
for the car, take extra care. Come prepared; get financing in advance.
• Make sure you read all documents presented to you, especially those
that require signatures. Oral statements made by the dealer’s representative
are of very little value in the event a dispute arises. Don’t count
on their interpretation of any agreements or documents.
• Demand a copy of each document presented to you at the time of
In California there are two laws that cover the majority of cases involving
the lemon law and fraud.
• “Lemon Law” The Song Beverly Consumer Warranty Act
• “Fraud” Consumer Legal Remedies Act
The Lemon Law protects us from defective vehicles that cannot be fixed
after numerous repair attempts. The Consumer Legal Remedies Act (CLRA)
provides California consumers with strong legal rights against unfair
and deceptive business practices. It provides them with efficient and
economical procedures to secure those rights.
About Norman Taylor & Associates
Norman Taylor & Associates has been assisting consumers since 1987.
Our goal is to provide individuals who have the misfortune of purchasing
a defective vehicle or goods, and who have recourse under the Lemon Law,
with the highest quality legal representation. With a twenty-three year
history of successful cases, Norman Taylor & Associates has established
its reputation as a firm of consumer advocates that gets the job done.
We represent California residents of Los Angeles, Orange, Riverside, San
Bernardino, Ventura and Santa Barbara counties.
Norman Taylor studied engineering at Arizona State University as an undergraduate.
He attended Glendale School of Law, graduated and passed the Bar in 1986.
Aside from advocating consumer rights he volunteers for international
human rights efforts and sponsors drug education speakers in the public