In order to prove that your vehicle is a
lemon, you must have proof that your new vehicle was defective and continued
to be defective despite numerous attempts at repair. To establish this
type of proof, consumers need to be able to provide evidence of vehicle
Auto body shops and repair dealers are actually required by law to provide
their customers with detailed information about repairs as well as copies
of all pertinent paperwork such as invoices.
The Automotive Repair Act
The Automotive Repair Act is the law that requires body shops to keep their
customers informed. If you take your vehicle in for repair, you have the
right to know exactly what repairs the vehicle needs and how those repairs
are performed. Ask your body shop or authorized dealer for documentation
so that you have the evidence you need in a lemon law case.
Body shops and repair dealers must:
- Provide a written estimate of repairs
- Obtain authorization of repairs from the customer
- Only conduct repairs listed on the authorized estimate/work order
- Provide the customer with an invoice upon completion of repair work, even
on repairs covered by a warranty
- Keep a copy of repair documentation for at least three years after the
work is completed
Establishing Proof of Warranty
Not only should you obtain necessary maintenance documentation, but you
should get the proper paperwork from your dealership as well, such as
the proof of warranty. Even consumers who do not qualify for a claim under
Lemon laws may have legal recourse by way of a
breach of warranty claim. In order to establish breach of warranty, you should be able to
provide proof of warranty and what exactly that warranty covered.
If you think you have a Lemon Law or breach of warranty claim,
contact Norman Taylor & Associates today for a free evaluation of your case!