Repair Orders & Lemon Law Cases

Don't let your auto dealership give you the runaround!

When you take your car into the dealership for repairs, they are required by law to write up a repair order (RO) that outlines exactly what was wrong with your vehicle and what they did to fix it. Taking your car into the dealership regularly for the same problem can be a sign that your vehicle is a lemon – and dealerships are often aware of this sign.

Sometimes, the service writers at dealerships will purposely avoid writing repair orders because they know that the client has been in the shop repeatedly for the same problem and that their case is a lemon law candidate. In other instances, they will alter the record by recording what looks like a different defect when in fact it is the same complaint the client had all along. These types of actions are unlawful according to the Bureau of Automotive Repair, which has provided dealerships – and also consumers – with a handbook that gives instructions on how to properly write up an RO.

Repair Order Resource – The Bureau of Automotive Repair

As a consumer, it is important that you are aware of the tricks that dealerships and service writers may try to get away with in order to avoid a lemon law claim. We then recommend that you speak with a California lemon law attorney from Norman Taylor & Associates to discuss whether or not you have grounds for a lemon law claim.

Speak with a Lemon Law Attorney in California

Norman Taylor & Associates has the focused knowledge and experience that you need when facing such a specialized legal situation. Lemon law is very complex, but our legal team understands it in detail and can help you through your case step by step. Contact us today at (888) 449-7639 for a free consultation!

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