Car of the Month – Tesla Under Fire Over Model X and S Battery Issues
By Norman Taylor
December 18, 2019
Uncategorized
Tesla Under Investigation The National Highway Traffic Safety Administration (NHTSA) has opened an official investigation into a battery-pack defect in Tesla Model X and S vehicles manufactured between 2012 and 2019. The defect could potentially cause the car to catch fire without crashing. If you are the owner of a Tesla Model X or S,......
Read MoreFTC & the Auto Marketplace
By Norman Taylor
December 6, 2017
Uncategorized
You’ve probably heard about the Federal Trade Commission (FTC) before – a government agency that’s dedicated to protecting the American consumer. The FTC addresses mortgage, credit repair, and debt collection scams to name a few. But, did you know that it also acts as a watchdog in the auto marketplace? According to the FTC, “Buying or leasing......
Read MoreNHTSA Safety Recalls for Defective Automobiles
By Norman Taylor
October 4, 2017
Uncategorized
According to the National Highway Traffic Safety Administration (NHTSA), the agency “issues vehicle safety standards and requires manufacturers to recall vehicles and equipments that have safety-related defects.” The NHTSA says that reporting the problem is the first step in the process. If you are driving a defective or otherwise unsafe vehicle, the NHTSA wants to......
Read MoreStaying Connected with Norman Taylor & Associates
By Norman Taylor
April 4, 2016
Uncategorized
When it comes to lemon law, the attorneys at Norman Taylor & Associates wrote the book. Literally. Attorney Norman Taylor has had his hand in two separate publications regarding lemon law. He co-authored Lemon Law: A Manual for Consumers in 1991 and then wrote Lemon Law: The Standard Reference Guide in 2005. His work in and out of the courtroom is......
Read MoreConsumer Reports Sheds Light on Oil Consumption
By Norman Taylor
August 12, 2015
Uncategorized
Is it acceptable for a car owner to have to “top off” their vehicle with up to a quart of extra oil every month in between recommended oil changes? As Consumer Reports examines in their recent piece “Excessive oil consumption isn’t normal,” that question is becoming contentious between some consumers and their automakers. In a survey that......
Read MoreConsumer Reports Reveals Problems with Common Cars
By Norman Taylor
November 5, 2014
Uncategorized
Consumer Reports, a company that seeks to inform consumers to make the best possible decision when buying goods, has recently released a review of the 2014 automobiles. The big three companies based out of Detroit – General Motors, Ford, and Chrysler – have scored in the bottom for small-car production. Detroit Automakers Fail to Make......
Read MoreThe Extended Warranty
By Norman Taylor
September 9, 2010
Uncategorized
Here is a typical (unfortunately), bit of information offered by a potential CA Lemon Law client calling Norman Taylor & Associates to get help with his defective motor vehicle. When we asked about the date of the first repair attempt the date he gave was after the original warranty had expired: We told him this......
Read MoreBMW’s High Pressure Fuel Pump Failure Avoids the Dreaded Recall
By Norman Taylor
August 15, 2010
Uncategorized
By now it’s no secret that some BMW high pressure fuel pumps are defective on some models of their vehicles. Norman Taylor & Associates has settled many of these cases for its client under the California Lemon Law. Just for the record, BMW has for the most part settled these cases sensibly without dragging their......
Read MoreLemon Law and Customer Relations
By Norman Taylor
November 13, 2009
Lemon Law, Uncategorized
Part of the lemon car experience is the number of people you get the chance to meet. If you are like most people, as your repair record gets longer and longer and you become increasingly frustrated with the inability of service technicians to fix your car you will want to talk to people higher up......
Read MoreBeware the “Diagnostics”
By Norman Taylor
September 4, 2009
News, Uncategorized
The necessity for protecting consumers with the lemon law continues to be demonstrated—and not just in the US. China has had an auto recall system in place since 2004, and the system now has to be utilized in the recall of nearly 700,000 Toyota passenger cars with defects in their electric window systems. The faulty......
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