When a consumer is faced with the proposition of going to lemon law arbitration
with a manufacturer over their
lemon vehicle, the question looms, should I do it?
Most consumers think by so doing they are going to a neutral forum where
justice will be served. However what they don’t know is that the
manufacturer pays for this service, and arbitrations are a majority of
the time in favor of the manufacturer. All too often a consumer is “awarded”
additional repairs to the defect they have already given the manufacturer
a reasonable opportunity to repair. Ironically, this is no award at all
because typically the consumer still has warranty coverage, or if the
general warranty expired, the warranty as to the defect they failed to
repair (at least in California) is extended for the defect the manufacturer
failed to repair during the existence of the warranty. In the few instances
where an award is made, many times it is not in accordance with the laws
i.e. it may look like a “lemon law buyback” but the consumer
is shorted the complete remedy the law allows.
Why bother going to a forum that is more often than not biased in favor
of the manufacturer? Why put yourself through the frustration of having
your case fall on deaf ears? Most people would like to give the benefit
of the doubt to a process like this. It sounds appealing; it avoids lawyers
and the court. But the truth of the matter is, you’d be better off
not going through this process (unless it is required in your state; it
is not required in California) and retaining a lemon law attorney to help
you. Many times cases can be resolved without going to court. Many attorneys
will represent the consumer at no cost.
Don’t fall prey to this pretentious trap. Bypass any offers to go
to arbitration and get a
lemon law attorney today!